Returns and Exchange Policy
- fabulloso! attempts to be as accurate as possible in its products and pricing information. However, fabulloso! does not warrant that product descriptions or other content or prices/amounts of this site is accurate, complete, reliable, current, or error-free. Except as provided in the T&C, if a product offered by fabulloso! itself is not as described, your sole remedy is to return or exchange it in unused condition.
- Products damaged, defective or with shipment errors will be accepted for returns and/ or refund as per your desire. All re-delivery costs for returns will be borne by fabulloso! fabulloso! will also refund you costs of couriering the product for return to us to the extent of the amount charged to you and through store credit.
- If you have ordered an incorrect product in terms of size, then fabulloso! will replace the product with the correct size based on availability or give you store credit if the applicable size is not in stock. Details of size availability will be mentioned in the product description.
- For returns, you have to request for a Returns Authorisation Number (RAN) within 7 days of receiving your order. You can request for a RAN by e-mailing the below details to firstname.lastname@example.org
- Order Number
- Product details as per the Invoice
- Reason for return in detail, within the acceptable norms.
- Once your case for a return or exchange is reviewed, fabulloso! will issue RAN to you via e-mail. You will need to quote this number on your returns package. We recommend that items be returned to us either via First Flight or any other secure courier service provider. The items should be couriered within 3 days of receiving the RAN.
- Products will be accepted for return only if they are in their original packaging with all fabulloso! and designer garment tags, labels and price tags still attached. If fabulloso! has reasons to believe that the products returned appear used and/ or are used, then the product will not be accepted and will be sent back to you and/or a refund refused at fabulloso!’s sole discretion.
- Returns / Exchange are not applicable to Jewellery, Lingerie/Undergarments, Stockings, Socks, Beachwear and Swimwear, Carpets, Paintings, Photo Prints and products under the `fabuless’ category and any other items that fabulloso! may notify from time to time.
- Products purchased using discount code or on markdown from MRP will not be accepted for return / exchange.
- Store Credit granted for certain products under RAN will be valid for 3 months from the date of availability. Store Credit can typically be used to purchase all products but in certain cases it can be used only for specific brand and/ or designer label. Information with respect to this will be put up on the site against the relevant product.
- Products should be returned at Shukra Pvt. Ltd. Khasra No. 410, Sultanpur, Mandi Road, New Delhi 110030, India between 10.00 am to 5 .00 pm from Monday to Saturday.
Cancellation and Refunds
- Cancellations are possible only before fabulloso! has shipped the product. In this case fabulloso! will refund you the entire amount paid for the order. If fabulloso! has shipped the product(s) then cancellation will be as per the return policy.
- You will receive refunds by cheque or through credit to your card/ bank account, within 15 working days from the date of cancellation or the date we receive the product and we have verified and are satisfied that it fulfils the parameters contained in this Policy for returns.
- Cheques will be in the name as in the “billing name”.
This Policy is an integral part of the T&C and has to be read along with them and remains binding on you singly and in conjunctly.